Al Rahat Global Visa Service (“we,” “our,” “us”) is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, mailing address, passport information, and other details necessary for visa application processing.
Payment Information: For processing payments, we collect payment details such as credit card numbers, billing addresses, and other related information.
Usage Data: We may collect information on how our services are accessed and used. This data may include information such as your computer’s IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, and other diagnostic data.
2. How We Use Your Information
To Provide Services: We use your personal information to process visa applications, arrange consultations, and provide other related services.
To Improve Our Services: We may use feedback, usage data, and other information to improve our services and enhance user experience.
Communication: We use your contact information to send you updates, confirmations, and notifications about your visa application process and our services.
Marketing: With your consent, we may send you promotional materials and offers. You can opt out of receiving marketing communications at any time.
3. Information Sharing and Disclosure
Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Access and Correction: You have the right to access and update your personal information at any time.
Deletion: You can request the deletion of your personal information, subject to certain exceptions prescribed by law.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link or instructions provided in our emails.
